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Review and launch

The last two steps of the campaign wizard decide when your campaign sends and let you check exactly what each recipient will receive. On Schedule you choose the days, hours and pace. On Review & Launch Cadensiq prepares the personalized message for every recipient, you inspect them, send yourself a test, and launch. What you review is exactly what is sent.

Who can use this

Owners and managers. Members can review a campaign's details but can't approve or launch it.

Before you start

  • The sending mailbox is Ready to send. See Sending domains.
  • The audience has eligible recipients and the email content is complete.

Key concepts

Preparation

Preparation builds one finished message per recipient per step: personalization filled in, fallbacks applied, excluded and suppressed people removed. The prepared messages are locked once the campaign is approved; Cadensiq never rewrites them during sending.

Shown Meaning
Preparation not started Launch will prepare and verify the campaign first.
Preparing your review Messages are being built.
Ready for review Messages are ready to inspect.
Review needs refreshing You changed something; your latest changes will be prepared before delivery.
Preparation needs attention Preparation couldn't finish. It will retry when you launch, or review the message shown.

Sending window and timezone

Messages send only on the Sending days you pick, between Sending window starts and Sending window ends, in the Campaign timezone. Outside the window, messages wait for the next eligible window; they are never lost. The campaign timezone defaults to your workspace timezone.

Launch now or later

Option What happens
Start as soon as possible Sends immediately if you launch inside the window; otherwise waits for the next selected day and window. The screen tells you which.
Schedule for later Holds delivery until the Launch date and Launch time you choose, in the campaign timezone.

Optionally set an End time under Campaign boundaries: any messages still queued at that moment are stopped.

Pacing

Open Delivery pacing & jitter controls to adjust:

Setting Range What it does
Daily sending limit 1–500 Maximum messages this campaign sends per day.
Minimum jitter (sec) 15–300 Shortest random pause between sends.
Maximum jitter (sec) 30–600 Longest random pause between sends.

Random pauses make sending look natural and protect your reputation. The mailbox's own daily limit and your plan's monthly allowance still apply.

How to set the schedule

  1. On Schedule, choose Start as soon as possible or Schedule for later (then pick the launch date and time).
  2. Check the Campaign timezone.
  3. Select the Sending days (for example Mon–Fri) and the sending window.
  4. Optional: set an End time, and adjust pacing.
  5. Check the Schedule preview, then select Continue to Review & Launch.

How to review recipients

  1. On Review & Launch, check the overview: Sending mailbox, Verified audience (deduplicated and unsuppressed) and the number of sequence steps prepared.
  2. Sender & reply details show how recipients will see you and where replies go. Both come from the sending mailbox; to change them, edit that mailbox.
  3. In Recipient personalization inspector, use Search recipient or Previous recipient / Next recipient to see each person's real subject, preheader and body.
  4. Switch the preview between desktop and mobile with Preview size.

How to send a test

  1. Under Send test email of prepared message, enter a Test email address you can check.
  2. Select Send test.

The test goes only to that address, with a visible [TEST] in the subject. It does not start the campaign.

How to launch

  1. Read the note beside the button; it tells you when sending will start.
  2. Select Launch campaign.

Cadensiq prepares (if needed), approves and launches in one go. A future launch time puts the campaign in Scheduled; otherwise it starts Sending within the window.

Save without launching

Save Draft (or Save Changes) at the top saves your work and opens the campaign details without launching.

How to edit before approval

If a campaign is Ready for review and you need a change, choose Edit before approval on the campaign details page or in the campaign list. The campaign returns to Draft, and its messages are prepared again before you launch.

Rules to know

  • Select at least one sending day.
  • Maximum jitter must be at least the minimum.
  • Right before each send, Cadensiq checks again: the launch time, sending window and day, daily and monthly limits, mailbox readiness, and whether the recipient has since unsubscribed, bounced or replied.
  • Approved messages are never rewritten. Once a campaign is scheduled or sending, its content can't be edited; pause it if you need to stop sending, and use a new campaign for different content.

What happens next

You'll get a notification when the campaign starts. Follow progress on the campaign details page. See Campaign monitoring.

Common questions

Symptom Cause What to do
"Today's window has ended." You launched after the window closed Nothing. It starts in the next eligible window.
Launch campaign is unavailable The audience or schedule is not valid Check the audience and pick at least one sending day.
The test didn't arrive Spam folder, or the mailbox isn't ready Check spam, then the mailbox's readiness.
The campaign stays Scheduled Its launch time is in the future Expected.